Humans are believed to be the superior race because of their ability to think, observe the immediate environment, learn from past experiences, and then interact with fellow humans. Slowly, machines are being programmed to model these traits and some are getting better at certain specialized tasks than us. What is AI? What are the applications? What are the expected trends? Let’s attempt to dig deeper.
What is Artificial Intelligence (AI)?
Artificial Intelligence, in its simplest form, is the ability of a computer-controlled system to execute tasks which are normally associated with humans with a sophisticated level of intelligence. The normal objectives encompass the system’s ability to generalize, deduce information form given data, or learn from past experience.
From basic tasks such as completing basic arithmetic operations to more complex projects which include playing chess against veterans, Artificial Intelligence has surpassed human expectation.
Daily Applications of AI
Did you check your email today? There’s a good chance that one suspicious mail was diverted to your spam box without even notifying you. In fact, if you are an ardent reader, you might have consumed one content spun by AI tools. If you stay in Tokyo, you might be lucky to come across Shibuya Mirai, a product of artificial intelligence, who was recently granted residency.
All these and more are ways by which we enjoy Artificial Intelligence and rapid technological advancement in this area promise even improved services. Let’s study the existing trends of AI in the ensuing paragraph.
Five Top Applications of AI in 2017
Personalized Personal Assistants
Almost everyone knows Siri. Those who do not are familiar with her counterpart, Alexa, and Cortana. These personal assistants are slowly becoming ubiquitous and several petty tasks such as setting alarms, scheduling meetings, and scouring the web for information are competently executed by these AI-powered assistants. With over 1 billion voice searches reported monthly, this figure is tipped to increase drastically in 2018.
Users of Tesla can attest to the profound success of AI in this field. Automobile pundits are raving about how Tesla is arguably one of the best cars ever made. Companies like BMW and Mercedes already announced plans to switch to self-driving technology and 2017 saw several test cases.
Online Retail Shopping Experience
Amazon is undoubtedly one of the largest online shopping platforms. They have over 300 million users and reported $178 billion in net sales. They are able to offer their myriad of users personalized suggestions using a sophisticated AI algorithm. This is also how they are able to crawl the web to give their customers the best prices anywhere.
Many years ago, the keyboard was one of the most astounding inventions known to man. The ability to type some keys and then see the output on a screen was seemingly surreal. Now, even touch-features are becoming mundane and the paradigm has shifted to speech. Vendors like OpenText, NICE, and the renowned Google are making giant strides in this field. Video and audio transcriptions are being done with excellent accuracy levels.
Text Analytics and Natural Language Processing
Natural Language Processing (NLP) for text analytics has really improved in 2017 and now, sentence structure and meaning can be understood, sentiment can be deduced, and intent can be identified through statistical and machine learning methods. With the capability to mine large unstructured data, AI has immensely helped in fraud detection.
Anticipated Market Trend of AI in 2018
Improved Transportation Sector
The state of transportation currently is nowhere near optimal and Artificial Intelligence has been touted as the solution to this conundrum. According to a study carried out by the Texas Transportation Institute, commuters spend at least 42 hours yearly in rush hour traffic, causing a loss of about $160 billion in productivity.
We expect the influx of AI to help in suggesting faster or less-congested routes to users. This can be achieved with the help of Google Maps which provides anonymized location data from different smartphone users and then incorporating self-reported accidents and other activities which obstruct the free-flow of traffic. More so, industry experts like Andrew Ng and Travis Kalanick posit that AI will make self-driving cars a reality sooner than expected.
Personalized Health Monitoring
With the proliferation of smartwatches and other wearables, health telemetry is enjoying increased improvements. With the development of miniaturized sensors which can collect relevant data, doctors and relatives will be able to monitor the health of elderly better. In 2018, sophisticated algorithms can be utilized to provide tailored user profile, helping healthcare professionals detect anomalies faster and with increased accuracy.
Previously, customer service was all about automated bots which sent canned generic replies to people when the human personnel is not available. In 2018, we anticipate chatbots which study the records of users and then provide appropriate responses. With the increased computational speed of computers and algorithms, AI bots can extract information better and provide tailored services.
We have come a long way. Interestingly, the journey ahead promises to be more challenging and rewarding at the same time. With the forecasted trends, 2018 promises to be an interesting year for AI enthusiasts.